Terms and Conditions

We accept money orders, Master Card, Visa, Discovery, and American Express. Personal checks are accepted via the mail (not online) and will be held for 2 weeks before items are shipped.

We do not send goods on approval; only on purchase.

Non-US customers, additional postage beyond what is shown in the shopping basket will be added to cover the actual cost of shipping to your location. Import duties are the responsibility of the purchaser.

Special/Custom orders are not returnable unless defective in construction or fabric: TN Highlander is not responsible for incorrect measurements or tartan selections given by customer.

Returnable purchases must be returned within 15 days in 'new' condition. If Items have been washed or damaged by the buyer, the purchase price will not be refunded. Shipping costs are not refunded.

Due to circumstances beyond our control, some items may not be available for immediate delivery. We will, however, deliver with minimum delay.

Prices are subject to change without notice, due to fluctuating currency, or as manufacturers' price changes. 

Any merchandise received damaged (during shipping) must be reported immediately to sales@tnhighlander.com.

Not responsible for color variations on different monitors. Our representation of colors in tartans, jackets and other images are as true to life as we can make them. Your monitor may show them differently.

Once personal information is received at our offices, all records are maintained off-line to preclude any possibility of outside access while under our control. 

Not responsible for errors in depiction of tartans - check with www.lochcarron.com, http://www.tartanbystrathmore.co.uk or House of Edgar to be certain.

We do not share or sell any personal information.

The TN Highlander Family